FAQ
Q: Can I pair EW-D devices with EW-DP or EW-DX?
A: The EW-D is compatible with both the EW-D and EW-DX systems.
Q: How do I configure multiple systems, with antenna splitters and remote antennas?
A: Visit the guide here which details how to configure your multi-channel
EW-D system
If you require further assistance, contact your local Sennheiser customer service team, who will gladly help with finding the frequency range for your application and area.
Q: How do I mount the EW-D EM receiver in a rack?
A: The EW-D EM receiver is supplied with a rackmount set. Each rackmount set can mount 2 receivers side by side in a 19” rack. The rackmount set can also be used for mounting EW-D ASA antenna splitters.
Q: Is the EW-D compatible with Sennheiser legacy systems like the G3 and G4?
A: The EW-D system is not designed to work with Sennheiser's legacy analogue systems including the G3 or G4 systems. The digital transmission technology used by the EW-D system is not cross compatible with analogue systems.
Q: I am having problems with the connecting devices or seeing them in the app: