Security Features
Sennheiser products are built around the needs of our cherished AV and IT professional users. We are continuously evaluating and evolving our products to make sure we offer all essential security features. The following features are gradually rolled out in parts of our portfolio and will be available in all new relevant solutions.
- Most Sennheiser software solutions which are accessible on the network, are password protected by default.
- All the latest Sennheiser devices must be claimed and password protected before allowing configuration or monitoring.
- 3rd party integrations are disabled by default. They must be explicitly enabled, authorized by the user and authenticated in the 3rd party module.
- 802.1x is supported to allow IT professionals the state-of-the-art control mechanism for network authentication. It allows the configuration of which devices can communicate on their internal networks.
- All network connected Sennheiser devices are updatable, thus ensuring that future vulnerabilities can be resolved by providing security patches.
- The devices utilize a secure firmware update, ensuring that only authorized firmware is executed.
- Sennheiser monitors for vulnerabilities and aims to provide security patches in a timely manner. Please always keep your systems up-to-date.
Vulnerability Handling Policy
- Please use the form: https://help.sennheiser.com/hc/en-us/requests/new
- Select “I want to report a security issue with a product or software”
- Sennheiser has a dedicated product security team which, upon discovering internally or receiving a reported vulnerability, will investigate and determine its applicability, severity and impact.
- In case it is applicable, the vulnerability and fixing proposals are coordinated with the respective development team.
- The security update will be communicated in the firmware and software release notes. Severe vulnerabilities will also be communicated on the product website.
- Customers are urged to check the release notes and to always keep their systems up to date.
- Sennheiser is committed to fix and communicate vulnerabilities in a timely manner.